❓ Frequently Asked Questions

Once you submit your case, our specialists review it, gather evidence, and work with financial institutions and legal channels to recover your funds. You can track progress in your dashboard.

Recovery timelines vary depending on the complexity of the case. Simple cases may resolve in weeks, while complex international fraud can take several months. We keep you updated throughout.

Our fee structure is transparent and based on case stages. You will see all required payments in your dashboard before any action is taken.

Yes. All payments are processed through secure cryptocurrency channels and confirmed by our finance team.

We use encryption, secure servers, and strict access controls. Your personal information is never shared with third parties.

2FA adds an extra layer of security. After entering your password, you will also need a code from your authenticator app. Enable it in your dashboard settings.